Refund Policy

Payment System

Hangzo currently uses a manual QR code payment system.

After placing an order, the user is shown a QR code containing the exact payment amount. The user must complete the payment using the QR code.

Payment Verification

After making the payment, the user must submit the payment details including UTR number and amount paid for verification.

Incorrect Payment

If the user sends a lower amount than required, the order may not be confirmed until the correct payment amount is received.

If the user sends a higher amount than required, the extra payment may not always be refundable depending on the situation.

Order Cancellation

Hangzo reserves the right to cancel orders if payment cannot be verified or if incorrect payment information is provided.